TrueTel Communications

Analog Lines / POTS Lines

Voice Lines – Line and Bill Consolidation for Fax lines, Alarms , Elevators, POS/Credit Card lines, etc:
Even in today’s digital world, Analog Lines are key to business continuity and servicing customer’s needs. Here are a few uses of Analog Lines:
  • Fax Lines
  • Credit Card/POS Lines
  • Modem Lines
  • Alarm/Security Lines
  • Elevator Lines
  • Remote Monitoring
  • Remote Access (Out of Band)
  • Building Automation
  • Time & Attendance
  • Power Quality and Usage Monitoring
  • Leak and Level Detection
TrueTel can provide:
  • ONE Invoice
  • ONE Point of Contact for Ordering and Installation
  • PORTAL that shows all of your lines and features on each line
VALUE ADD:

Our goal is to help you greatly reduce the administrative and monthly costs related to Analog Lines / POTS Lines.

Large, multi-location companies typically have a number of POTS (Analog phone lines), at each office. If a business has 100 locations and 5 POTS lines at each location, that could mean they’re receiving 100 separate phone bills. It’s estimated that it costs a business $25 to process one bill. In this scenario, processing 100 bills each month could cost the business $2,500.

Typically, the local phone company is the main supplier of the business lines. The local phone company is limited to offering service only in the areas that they can provide service. Example: Verizon doesn’t offer POTS in AT&T’s territory and CenturyLink doesn’t supply POTS in AT&T’s footprint.

TrueTel has agreements with all the incumbent phone companies that service the entire Country. We are able to provide business phone lines in all areas of the country, bill them on one statement and provide a single point of contact for€“ all at discounted rates.

POTS lines sort of fly under the radar because they range in price from 20 to 40 dollars a month and are grouped in small clusters. POTS lines are installed and forgotten all the time…simply because they work so well and everyone forgets about the value they bring to the business. If you consolidate all your POTS together, you’re going to achieve a much higher level of visibility than you would if they are spread out over tens of bills and multiple providers.

Here are 4 solid reasons multi location companies should consider using TrueTel to aggregate/consolidate all of your Analog Lines:

Management: TrueTel provides you with a web portal that displays:

  • Every Analog Line in Service
  • Every Feature on each line…this will help you determine if a feature is really needed (i.e. Call Waiting, Call Forwarding, etc) and cancel/disconnect any feature not needed — saving you money each and every month!
  • Improved Visibility -vs- having to review multiple paper invoices or log into multiple portals

Bill consolidation: A company receiving 100 different invoices could reduce that number to ONE Invoice.

Single Point of Contact: If you have multiple locations, you’re probably dealing with several phone companies for your POTS service. It is frustrating to determine who you should call if you need to add, move or change a phone line. You have to keep track of all the separate account numbers and carrier contact numbers to ensure that the correct people are authorized to request changes on each account. Many times, a company individual listed on all their phone company accounts that is no longer employed with your company and it’s very difficult and frustrating when trying to get the carrier to make a change to your account. Simply because “YOU” are not listed on the account as an “authorized” person to request the required change (add, move, disconnect, etc.

Cost savings: Most of the cost savings is related to the cost of administering the billing and managing the lines, but we do offer discounted rates for the services.. Achieving a lower line rate from a carrier won’t solve your multiple bill problem. POTS lines are very reliable and tend to have unnecessary fees that are tacked on. A $40 a month business line typically carries another $10 in fees and surcharges. That’s a 25% markup, and that’s not counting sales tax or subsidy charges. Let TrueTel help get your costs down and provide you with a single point of contact for all of you Analog Lines nationwide.

Working with TrueTel as an aggregator simplifies everything. Your business has one account number and company to call.

Out-of-Band Network Access (via PSTN)

Having survived numerous assaults from competing technologies such as ISDN, Cellular, and Wireless services, the Analog phone line is still considered the most secure and reliable in the communications world. It’s hardened, reliable, and resistant to cyber attacks. Often, it’s the only form of communications available during network outages and natural disasters. Since the PSTN provides its own line voltage, it even works during power outages.

Additional methods to consolidate and reduce the number of Analog lines you need:

The Multi-Link ACP Series 2.0, allows for RJ11 connections to multiple dial up devices, all on a single phone line. Each port/device has a specific Security Access Code for connecting to the device, providing a level of security to prevent unauthorized access.

The Multi-Link ACP automatically answers the inbound call and directs it to the appropriate device, phone/phone system, fax machine, or a specific dial up modem which is determined by the user assigned Security Access Code. Inbound and outbound data calls are transparent. Many companies utilize all ports for information devices.

The need for “redundancy” is becoming more and more important to operations polling remote data. All networks have issues from time to time. Companies realize that a back up “out of band” communications path is imperative for successfully retrieving data or completing credit/debit card transactions. Network service ports also have to be accessed for remote system diagnosis. One or more ports of the ACP can be used for this remote service access.

The Multi-Link ACP is available in 3, 5, and 9 port versions. All connections are standard RJ11 telephone connectors. The ACP-300, 500, and 900 are supported with a two year warranty. Nearly 1 million Multi-Link devices are in use in North America. And, they’re made in the U.S.A.